Privacy Policy

Privacy Policy

Introduction

Welcome to https://when-do-birds-stop-nesting.feedersandmore.co.uk (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://when-do-birds-stop-nesting.feedersandmore.co.uk.
  2. Mobile applications and software developed by us.
  3. Online services and tools provided through our platform.
  4. Products sold or distributed by us.

Please be informed that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when you engage in the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting our website(s) linked to this Privacy Policy.
  3. Communicating with us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to set up and manage your account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data related to your payment methods, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Transaction details, purchase history, and financial records for processing payments and preventing fraud.
  4. Purchase Information: Items you buy from us, order history, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers to enable personalized services and analytics.
  6. Location Data: Geographic location information provided by your browser or device to offer location-based services.
  7. Feedback: Your comments, suggestions, reviews, and ratings to improve our products and services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to interact with us on those platforms.
  9. Product Information: Details about the products you browse or purchase, including product specifications and preferences.

We collect this data through various means: user input forms, account settings, browsing activities, order processes, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We employ cookies and similar tracking technologies for several essential and optional purposes:

  1. Strictly Necessary: These cookies enable basic functions, such as navigating our site and making purchases. Without them, using our website would be significantly impaired.
  2. Preferences: They remember your preferences and settings to personalize your experience.
  3. Analytics: Used to analyze user behavior on our site, providing insights for improvement and personalization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their privacy choices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or when no longer required by law, we delete or anonymize the data to ensure your privacy.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption for secure communication.
  • Secure third-party processing partnerships.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and products are not directed at individuals in this age group, and we do not knowingly collect personal data from them.

Your Rights (Geographically Specific)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete information.
  3. Erasure/Right to be Forgotten: The right to request the deletion of your data in certain circumstances.
  4. Restriction: Limiting the use or processing of your data.
  5. Portability: Obtaining a copy of your data in a portable, commonly used format.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on personal data.
  8. Appeals/Complaints: Filing complaints with relevant supervisory authorities and seeking redress.
  9. Withdrawal of Consent: Withdrawing consent for the processing of your data at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our privacy team through the channels provided in this policy.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions regarding privacy, data protection, or this policy, or to exercise your rights as outlined above, please contact us: